Legal · Effective 2026-05-28
Privacy Policy
WebKraft ("we", "us", "our") operates thewebkraft.com and related demo sites. This policy explains how we handle personal data when you visit our website, submit forms, or contact us.
Who we are
Data controller: WebKraft web agency, India.
Email: info@thewebkraft.com
Phone: +91 9004516989
Website: https://www.thewebkraft.com/
What data we collect
We may collect the following when you use our site:
- Contact form: name, email, phone (optional), and message.
- Apply for your website: business name, contact details, service preferences, notes, and files you upload.
- Onboarding portal (invited clients): information you submit in project forms and uploads.
- Demo sites: booking, enquiry, or account data you enter in demonstration apps (sample businesses only).
- Technical data: IP address, browser type, device information, and pages visited (server logs).
- Chatbot: messages you send in the on-site assistant (processed to reply to you).
How we use your data
We use personal data to:
- Respond to enquiries and applications.
- Deliver website projects and support.
- Operate demo features you choose to try.
- Improve security, performance, and content on our site.
- Comply with law when required.
Legal basis (India)
We process personal data under India’s Digital Personal Data Protection Act, 2023 (DPDP), and other applicable laws. Processing is based on your consent (for example when you submit a form), performance of a contract or pre-contract steps, and our legitimate interests in running a secure website and replying to business enquiries.
Third-party services
We use trusted providers. They process data only as needed to provide their service:
- Web3Forms: contact form delivery.
- hCaptcha: spam protection on the contact form.
- Vercel: website hosting and content delivery.
- WhatsApp (Meta): if you click a WhatsApp link, their terms and privacy policy apply.
How long we keep data
Enquiries and applications are kept as long as needed for sales, project delivery, and legal records, then deleted or anonymised when no longer required. Demo data may be reset periodically. Server logs are retained for a limited period for security.
Your rights
Under applicable law (including DPDP), you may have the right to access, correct, erase, or withdraw consent for your personal data, and to complain to the Data Protection Board of India. To exercise these rights, email info@thewebkraft.com with the subject line "Privacy request". We will respond within a reasonable time.
Security
We use HTTPS, access controls on admin areas, and sensible practices to protect data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Children
Our services are aimed at businesses. We do not knowingly collect personal data from children under 18. If you believe a child has provided data, contact us and we will delete it.
Demo websites
Industry demos (dental, salon, gym, and others) are sample sites for illustration. Do not enter real patient or sensitive health data in demos. Demo submissions may be stored on our servers for testing and may be cleared without notice.
Changes to this policy
We may update this page from time to time. The effective date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.
Contact
Questions about privacy: info@thewebkraft.com or +91 9004516989.