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E-commerce website for small business in India: what you need

More than Instagram DMs for orders

Many Indian retailers start on Instagram or WhatsApp. That works until order volume grows and messages get lost. An e-commerce website gives you a catalog, cart, and checkout customers trust.

You still use WhatsApp for support, but payments and order records live on your site.

Features that matter for Indian buyers

Mobile-first product pages, clear shipping and return policy, UPI-friendly checkout, and order confirmation on screen and by message.

Categories, search, and bestseller sections help repeat customers find products fast.

Start selling online with WebKraft

WebKraft builds e-commerce demos and client stores with catalog, cart, and enquiry flows. See our e-commerce demo and apply from ₹8,000. Premium plans add payment gateway integration.

Frequently asked questions

How much does an e-commerce website cost in India?

Starter catalog sites from ₹8,000. Full checkout and payments are typically Growth ₹20,000 or Premium ₹40,000 depending on gateway and product count.

Can I sell without Razorpay on day one?

Yes. Many shops start with catalog + WhatsApp order, then add online payments when volume justifies it.